If for any reason the event is unable to go ahead refunds would be issued automatically and there will be no need to contact us as it is an automatic process.

If this event can go ahead tickets will not be refundable UNLESS Refund Protection is purchased at the time of booking. Please note this cannot be added onto a booking after the event so please do take care to add it during the checkout process. Refund Protection offer refunds under a wide range of circumstances and their terms and conditions can be found here https://www.ticketsource.co.uk/kb/customers/refund-protection

Please note that we sell the time slot so if someone is unable to attend then we are unable to offer partial refunds.