Yes – this year we have taken feedback on board and the present a child receives will be appropriate to the child’s age. As a result we are asking you to give the age of your child/children when you book tickets
This will depend on numbers so please get in touch with our Head of Events Sam on email@example.com to discuss it
Please email our Head of Events Sam on firstname.lastname@example.org and she will help you will the booking
All time slots are single household entry at the time the tickets go on sale. If the rules are changed and household mixing is allowed then it may be possible to add additional tickets to a booking. Please contact Sam on email@example.com
Yes please do. If you do please tag us in on social media – @magicalleystratford on Facebook and Instagram and @SeekTheMagicOrg on Twitter
Children under 4 are only permitted entry to the sessions aimed at older children as part of a family group which includes older children
For example you can bring a 6 year old and a 3 year old but you are not permitted to bring a 2 year old and a 3 year old to a session aimed at children over 4
Any questions please contact Sam on firstname.lastname@example.org
Yes – there will be plenty of time to visit the shop AFTER your visit to see Father Christmas.
The experience lasts approximately 45 minutes
Pushchairs/prams cannot be accommodated on the shop floor. If they are brought to the venue they will have to be left downstairs at the owner’s risk.
Yes. We have a lift to the first floor. Please highlight any accessibility issues you have when you book the tickets in the box provided – thank you