Are presents age appropriate

Yes – this year we have taken feedback on board and the present a child receives will be appropriate to the child’s age. As a result we are asking you to give the age of your child/children when you book tickets


Can I take photos/video

Yes please do. If you do please tag us in on social media – @magicalleystratford on Facebook and Instagram and @SeekTheMagicOrg on Twitter


Can I bring a pushchair

Pushchairs/prams cannot be accommodated on the shop floor. If they are brought to the venue they will have to be left downstairs at the owner’s risk.


Do you have wheelchair access

Yes. We have a lift to the first floor. Please highlight any accessibility issues you have when you book the tickets in the box provided – thank you