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What does Christmas involve
How much does it cost
Are tickets refundable
Can I exchange my tickets
Do you have customer toilets
Can I get a free ticket for a carer
Can I book over the phone
Can I book 1 adult ticket for session for children over 5
Do you have wheelchair access
How long does the experience last
Can I take photos/video
Where is the nearest car park
Will there be time to visit the shop
Are presents age appropriate
Can I bring a pushchair
I have lost my tickets
I have a party of more than 6 what should I do
Do adults get presents
What is your address
How can we contact you
Can I bring a child under 5 to a session for children aged 5 and over
Can I bring people from more than one household
Can I add additional tickets to my booking
Do I have to wear a mask
Will Covid-19 safety measures be in place